Roaming from the UK

This page offers you all the information you need regarding the use of mobile services, whether it’s making or receiving calls or using data roaming services such as access to the Internet and related services from your mobile phone or other device whilst travelling in any other EU country.

The EU roaming regulation introduced the 'Euro-Tariff' and the 'Euro-SMS' tariff, which cap the maximum charges that any mobile service operator can charge for calls and SMSs as indicated in the table below.

Remember
, that when receiving a call when you are in another EU destination, you will pay for a portion of this call. Incoming SMSs are free of charge.
Euro-tariff Rates as from 1st July 2011 (denominated in € cents)
Outgoing SMS
Outgoing calls
Incoming  calls  
Excluding VAT and duty tax (on a per minute basis) 
11c
35c
11c
Including VAT and duty tax (on a per minute basis) 
13c
42c
13c
 

Note: In case of pre-paid customers, the 3% duty tax is already deducted when you top up your account.

The new rules have also obliged mobile service provider to charge on a per second basis for all voice calls, made or received, to ensure that consumers only pay for what is consumed. However, it is important to note that local service providers may charge a flat rate for the first 30 seconds BUT per second billing has to be applied thereafter. 

Roaming and need to send a present?

Use Interflora to send flowers, gifts and chocolate! Not expensive international deliveries, plus you get up to 7-10% off with interflora voucher code if you know where to look ;)

Full site of Roaming.co.uk coming soon